KOL Identification That Starts with Your Strategy , not a Generic List.

Identify the experts who matter for your specific product, mechanism, and strategy, not just those most visible at a global level.

The challenge

The problem with most KOL lists.

You probably already know most of the names on them.
Your team needs to know which experts understand your mechanism, are engaged in the evidence you are building on, and can influence the clinical communities that matter to your launch.

Most identification draws on similar data and applies similar scoring logic, regardless of the provider: overall publication volume, citation counts, and senior roles in major medical specialty societies. Because these systems must operate across thousands of disease areas and clients, they rely on markers of influence that can be captured and applied consistently at scale. Prominence within a specialty becomes the starting point, and the scoring is designed to generalise, not to answer your specific question.

A leading specialist is not always the right expert for your product. In complex conditions, broad clinical standing can mask gaps in specific disease knowledge or patient experience — and the senior names your scoring surfaces are the ones your competitors are already engaging too. Whether the list came from a global platform or a specialist provider, if it started with who is prominent and narrowed down, the same names get missed. Not because they don’t exist, but because the methodology was not built to find them.

What this means in practice
We begin with the exact context of your product and what you need your KOL engagement to achieve.
01
A shortlist you can defend in governance, launch planning, and Medical review — not just a longer list of familiar names
02
Disease-level expertise identified alongside specialty-level prominence, so you see who's actually relevant, not just who's visible
03
Regional leaders, emerging voices, and specialists not yet captured in standard datasets, sitting alongside the obvious top tier
04
A KOL list designed with your engagement strategy in mind
05
Detailed information on each KOL, so you know who to engage, when, and why
what makes a difference in practice

Where standard identification breaks down

The gap between the two approaches is particularly clear in the following situations.

The mechanism is new, or the field is still forming

Where the scientific community is small and established KOLs may not yet exist, standard methods fall short. We identify early signals of influence and, where relevant, experts from adjacent fields likely to move into the space.

Clinical decision making varies by country or setting

In some conditions, who makes the treatment decision depends on the healthcare system or care pathway. Identification must reflect how decisions are actually made, not how specialties are defined on paper.

Engagement with guideline authors is restricted

In some markets, compliance constraints limit direct engagement with certain guideline contributors. Identification must map the wider expert network shaping those recommendations, including those who influence without being listed.
Capabilities

Capabilities worth knowing about

Expert interviews as primary research

Where appropriate, we complement desk research with targeted expert interviews to identify who is most respected by established KOLs, understand how clinical thinking is evolving, and surface dynamics not visible in published sources.

Global reach and understanding

Our work combines in-language research, local knowledge, and manual validation to reflect where influence actually sits.

For example, global platforms underrepresent expertise in Japan and China due to language barriers, local publication channels, the absence of regional congresses from international databases, and transliteration inconsistencies that make automated identification unreliable.

case study

What clients find when they compare approaches.

Teams who have worked with large-scale platforms describe the same differences: shortlists composed differently, with regional leaders and emerging experts alongside globally visible figures, a clear rationale for each inclusion, and guidelines or working groups they were not previously aware of.

What clients find when they compare approaches.

Teams who have worked with large-scale platforms describe the same differences: shortlists composed differently, with regional leaders and emerging experts alongside globally visible figures, a clear rationale for each inclusion, and guidelines or working groups they were not previously aware of.

The challange

A respiratory mechanism, distorted by COVID-19 publication volume.

A global pharmaceutical company needed to map experts across a mechanism linked to several respiratory conditions, including SARS-CoV-2, which had generated over 400,000 publications in five years against 4,000–5,000 for the other conditions combined.
standard approach

Publication-led scoring would have surfaced the wrong experts.

A conventional analysis, relying on publication volume across the condition group, would have produced a landscape dominated by SARS-CoV-2 authors, many with no real expertise in the underlying mechanism. It would also have missed clinicians and researchers whose influence never registered in standard publication metrics, but who understood the mechanism best.
what changed

A bespoke scoring framework, built around how influence actually operates in this field.

Four complementary literature analyses, targeted expert interviews, and 625 markers of influence replaced a single generic scoring model.
01
Four literature analyses isolated genuine mechanism expertise from COVID-19 publication volume.
02
Expert interviews surfaced a private international working group the client hadn't known existed.
03
The group's leader came from a specialty the client hadn't originally prioritised.
The outcome
A defensible expert landscape the client’s team could act on with confidence, across the markets that mattered most.
  • 433 experts identified across 8 countries

  • A private working group and its leader surfaced, previously unknown to the client

  • Five further projects commissioned since

Tell us about your expert landscape

If your current KOL list does not reflect your scientific and strategic reality, or you are heading into an area where standard identification is likely to fall short, we want to understand the challenge.

Every disease area and product presents a different expert landscape. Let's discuss yours.

Joe Kendle

Client Services Director

Joe is a cornerstone of Kendle Healthcare, embodying mastery, experience, insight and integrity in everything he delivers.

With more than ten years of experience in KOL Identification and Mapping, Joe’s relationship with Kendle Healthcare began at its foundation. As a university student, he worked on the company’s very first project, gaining early and lasting insight into its standards, values and ambition. That continuity gives him a deep understanding of not just what we do, but why we do it.

After six years in secondary education, Joe returned to healthcare consultancy with a distinctive skill set. His teaching background sharpened his ability to communicate complex ideas with clarity and calm authority. Clients value his measured approach, thoughtful questioning and ability to bring structure to complexity.

Joe’s particular expertise lies in translating technology into meaningful strategic insight. He has been instrumental in advancing the use of Network Mapping within KOL engagement, ensuring that influence is understood in context rather than in isolation. His work combines analytical rigour with practical application, turning data into decisions clients can act on with confidence.

Beyond his professional role, Joe demonstrates integrity through sustained philanthropic commitment. He has raised significant funds for charity through endurance challenges, reflecting resilience, discipline and a strong sense of social responsibility.

Neil Kendle

Managing Director

Neil is more than Managing Director. He is the driving force behind Kendle Healthcare’s standards of mastery, insight and integrity.

With more than three decades of healthcare consultancy experience, Neil brings a depth of understanding that only time and immersion can build. His background as both a Medical Science Liaison and a Brand Manager gives him a rare dual perspective. He understands the priorities of medical professionals and the pressures facing commercial and marketing teams, allowing him to bridge strategy and science with credibility and clarity.

Neil has helped shape the modern healthcare consultancy landscape. He pioneered many of the industry’s established approaches to opinion leader identification and engagement, setting benchmarks that others have since followed. His work has always been grounded in rigorous thinking, ethical practice and a commitment to doing things properly, not simply quickly.

Under his leadership, Kendle Healthcare has earned its reputation for thoughtful strategy, precise execution and trusted partnerships. Clients value his judgement because it is informed by experience, sharpened by insight and guided by integrity.

Outside of work, Neil is a dedicated golfer, a passion he has pursued for more than 25 years. The discipline and focus the game demands mirror the qualities he brings to his professional life: patience, precision and a long term view.