Company founder Neil Kendle was a pioneer in opinion leader engagement. In 2003, Neil brought together a small, dedicated team to help clients develop the expert partnerships they need at all points in the product launch cycle. We believe that KOL relationship-building can transform market performance. We invest all our energies in helping our clients to do it well.
Kendle Healthcare is dedicated to the two key phases of KOL development: finding the right people, and working with them in the right way. Kendle’s research division conducts identification projects which deliver powerful insights into the clinician landscape in any therapy area, large or small. We take a unique and considered approach to capturing individual experts’ strengths and interests. Our findings are delivered in bespoke formats tailored to the working needs of medical, marketing and sales teams. Our methodology is complex, but our aim is simple: provide peace of mind by ensuring our clients identify the most influential individuals in any therapy area.
Kendle’s engagement team partners with clients to design and implement a KOL programme which gets the best from those individuals. Our strategic consultancy is built on our philosophy of long-term relationship-building. Whatever the engagement activity, we never forget that we are facilitating a partnership which can and should be productive for both sides.
“Kendle Healthcare are a bit different. They take the time to properly get to know and understand KOLs, in order to develop an honest mutually beneficial working relationship. They are also efficient and friendly, taking the pain out of the bureaucracy.”
“The team at Kendle Healthcare pioneered opinion leader development and remain clear leaders in opinion leader identification and relationship building.”
Neil is Managing Director of Kendle Healthcare Ltd. Neil has almost 30 years’ healthcare consultancy experience. Many of the established techniques of opinion leader identification and engagement were pioneered by him during his tenure as Chief Executive of Fusion Communications. Past roles as an MSL and a Brand Manager gives him a first-hand understanding of the needs and concerns of medical and marketing teams.
Neil is a keen novice golfer and has been for the last 20 years.
Joe directs Kendle Healthcare’s KOL communications activity and is ultimately responsible for all of Kendle’s client engagement portfolio. He has led countless successful programmes, earning him the respect of clients and experts alike.
Joe is an experienced oenophilist and scriptwriter and was once commissioned to write a political thriller for Nollywood.
Ruth is Kendle Healthcare’s Senior Researcher, and joined the company with seven years’ experience in research & feature development within the film industry in Los Angeles, San Francisco and London, and a BA & MPhil from Jesus College, Cambridge. She coordinates the extensive qualitative research integral to every project, and brings a creative but exacting approach to data analysis and presentation.
When not at her desk, Ruth is an intrepid outdoor swimmer and has never met a body of water she didn’t want to cross.